Hearing and Listening are not the same thing. Hearing is the act of perceiving sound. It is involuntary and simply refers to the reception of aural stimuli. Listening is a selective activity which involves the reception and the interpretation of aural stimuli. In involves decoding the sound into meaning.
Listening is divided into two main categories: passive and active.
• Passive Listening: Occurs when the receiver of the message has little motivation to listen carefully.
• Active Listening: Requires the receiver to hear the various messages, understand the meaning, and then verify the meaning by offering feedback.
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