Tuesday, December 1, 2009

Communication Skills

Communication Skills refers to the process of human beings responding to the symbolic behavior of other persons. Communication Skills is typically used to describe face-to-face and written messages. In one study, researchers measured the amount of time a sample group of college students spent on various activities. They found that the subjects spent an average of over 61 percent of their waking hours engaged in some form of communication. Relationships can change a communicator’s identity as well as confirm it. Others messages shaping who we think we are, the messages we create often are attempts to get others to view us the way we want to be seen. In another survey, over 90 percent of the personnel officials at five hundred U.S. businesses stated that increased communication skills are needed for a success in the twenty-first century. One way to understand more about what it means to communicate is to look at some models that describe what happen when two or more people interact. Different communication channels (e-mail, telephone, and face-to-face communication) can affect the way a receiver responds to a message. One study revealed that ideas of how good friends should communicate varied from one ethnic group to another. Communication is a set of skills that anyone can learn. Communication can be a tool for expressing warm feelings and useful facts, but under different circumstances the same words and actions can cause both physical and mental pain.

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