Listening Skills

*The key to recievinf messages effectively is listening. Listening is a combination of hearing what anothe person says. Listening requires more than hearing words.It requires a desire to understand another human being, an attitude of respect and acceptance,and willingness to open one's mind to try and see things from another point of view.
*Listening requires a high level of concentration and energy. It demands that we set aside our own thoughts and agendas, put ourselves in another shoes and try to see the world through that person's eyes. True listening requires that we suspend judgement,evaluation,and approval in an attempt to understand another is frame of reference,emotions, and attitudes. Listening to understand is, indeed, a difficult task!
*When we listen effectively, we gain information that is valuable to understanding the problem as the other person sees it.We gain understanding of the other person's perception. After all, the truth is subjective in a matter of perception. When we have a deeper understanding of another's perception, whether we agree with it or not, we hold the key to understanding that person's motivation,attitude, and behavior. We have a deeper understanding of the problem and the potential path for reaching agreement.